There is never a dull moment working in the education digital transformation space! You constantly need to remain relevant and up to date. Digital transformation is dynamic and ever-changing. You need to keep re-inventing yourself. As the Head of learning for an IT group, I facilitate digital transformation courses for educators and corporate companies. I love innovation and education but my personal journey into this space has been an interesting one.
The NBConsult Learning division was born at the beginning of lockdown in 2020 when working, teaching, and learning had to be quickly pivoted onto remote platforms. Coming from a teaching background, specialising in IT integration, it was easy to develop learning material to empower people to navigate their digital world efficiently and confidently. Keeping abreast of ‘edtech’ developments came naturally, and I navigated my way through these aspects with ease.
I was challenged by my CEO to up my technical game and strengthen my understanding of how the back end of the technology works. My challenge? I had to write the MS 700 Teams Administrator Associate exam, which is an international Microsoft certification.
Not being a highly technical person, (did I mention that I am a teacher through and through), the notion of doing a multi-faceted technical exam terrified me! My colleagues kept telling me: ‘You’ve got this!’ which made me even more nervous!
When I dived into the content, it became apparent to me that there was much I didn’t know about the technical backend and processes. But the more I learned, the more excited I became about the ingenuity and power of the technology. Once I felt that I had adequately digested and understood the material, it was time to try some mock MS 700 exams.
After failing mock exams dismally, several times, my enthusiasm and excitement turned into fear. I persevered and went to write the exam. A minimum score of 70% was required to pass. I scored 64%. Disappointed, but so grateful about how much I had learnt, I headed back to the books.
My own determination and the support of my colleagues and friends replaced disappointment and I began to fill the gaps in my knowledge. The dots were now joining and the whole picture became clear in my mind.
Still nervous and unsure, I went to do the exam re-write. When ‘Congratulations!’ appeared on my screen, I was both delighted and proud. I was standing at the top of a mountain of what I originally thought was unscalable, but I had won!
Author: Charmaine Cowell (Head of Learning – NBConsult Learning)